Check network status, view your plan details, and even pay your bill, all from the palm of your hand. Help keep your loved ones safer online with Advanced Security, included at no extra cost.
Create your own WiFi name and password, assign user profiles, and view and control connected devices. Pause WiFi for family time, set kid-safe browsing and much more with powerful parental controls. Assess the strength of your WiFi and even order an xFi Pod, right from the app. Getting started is simple. Need help signing in? This update eliminates bugs and reduces errors to give you the best experience. By evening, I did not have things right because nothing was working and now, no phone line active.
Thank goodness! What a kind and patient employee who started the process of getting me activated. After an hour, I lost Prathamesh from the several browser drops and had hoped it would get resolved.
By the time I finished my evening, I went back to check the modem and I was fully up and running!!! I was thrilled and so grateful to Prathamesh for continuing on and completing the process for me! It has turned my opinion of the Customer Service Dept around. Thank you, Cherie Alley.
Me and my husband went on vacation and I was wondering what I could do to watch my shows without getting so far behind on them. That week I was able to enjoy my vacation with my hubby and stay up to date on my shows. Plus watch all the football games we wanted. It was so nice. Also being a mom my kids always have the TVs occupied and having 3 kids who like different things all the TVs are always occupied so now I can watch my tv on my phone at any time and any where.
I literally can watch all my recorded shows or live tv. Please allow the app to play in the background as well as in lock screen mode. There are times I want to sleep to a TV but get blinded with the light that comes off it.
Sadly you have to leave your device turned on to listen to the program. When you turn your device off during a program, you only get a few seconds before the app mutes itself. This could be a bad thing because if you leave your device turned on It can make it hot or run down the battery. T The ability to run the app in the background or in the lock screen without video playing would make it easier do use at night while trying to sleep.
Plus if you're blind you can't see the video anyways. This is great , e. Next month you can switch it back to 1gb. I have kept a monthly reminder to check data usage 2 days before my billing period so that I can switch the plan and save.
Other features like chat support is also good. Hope Xfinity will continue these plans and options to switch on the fly. The following data may be collected and linked to your identity:. The following data may be collected but it is not linked to your identity:. Privacy practices may vary, for example, based on the features you use or your age. Learn More. With Family Sharing set up, up to six family members can use this app. App Store Preview. Oct 28, Version 2. You can also visit YouTube Help where you can find answers to issues regarding the YouTube application and features, along with additional YouTube customer support methods.
If you still cannot launch the YouTube app, please contact us. I am trying to view content on YouTube and the following message appears: "The uploader has not made this video available in your country. Why am I having issues navigating in the YouTube app? If you are still having issues navigating, try powercycling your X1 TV Box. If the problem persists, please contact us or visit YouTube Help where you can find answers to issues regarding the YouTube application and features, along with additional YouTube customer support methods.
How do I set parental controls or block access to the YouTube app on X1? There are several ways you can set parental controls for the YouTube app on X1. Restricted mode hides videos that may contain inappropriate content flagged by YouTube. Note that there is no PIN required to enable or disable restricted mode. What accessibility features are available with YouTube?
YouTube includes Closed Captioning. Videos that are viewed via the YouTube app will display accessibility features you have set up in your YouTube account. Please note that your X1 accessibility user preferences do not apply within the YouTube app. To set your YouTube accessibility settings, visit youtube. Does it cost anything to use the YouTube app on X1? There are no additional charges for accessing YouTube through X1; however, YouTube usage on X1 counts towards any monthly Xfinity Internet service data usage plans that may apply.
Why am I receiving an error message when I try to watch purchased content? At this time, the YouTube app on X1 does not support watching purchased content. We are aware of the issue and are working to correct it.
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